Accessibility Policy

1. Introduction

We Hold A Hand is committed to ensuring that our services, programs, and resources are accessible to all individuals, including people with disabilities, those from underserved communities, and individuals with diverse needs. This policy outlines our approach to accessibility and the steps we take to foster an inclusive environment.

2. Purpose

The purpose of this policy is to:

• Ensure equal access to our services for all individuals, regardless of ability.
• Identify and remove barriers that may prevent full participation.
• Promote inclusivity and continuous improvement in accessibility practices.

3. Scope

This policy applies to all aspects of We Hold A Hand, including:

• Physical spaces and events
• Digital platforms and communications
• Employment and volunteer opportunities
• Programs and services

4. Physical Accessibility

• We strive to hold events and meetings in accessible venues with ramps, elevators, accessible restrooms, and seating arrangements.
• Assistance is available upon request for individuals requiring additional support during in-person engagements.
• Clear signage and guidance will be provided at all events.

5. Digital Accessibility

• Our website and online platforms are designed to be accessible to users with disabilities, including compatibility with screen readers and alternative text for images.
• We provide captioning or transcripts for video and audio content whenever possible.
• Documents and materials are offered in multiple formats to accommodate different accessibility needs.

6. Communication and Information Accessibility

• We offer alternative communication methods such as email, phone, and video calls with captions.
• Information is presented in clear, concise, and easy-to-understand formats.
• We ensure that staff and volunteers are trained in inclusive communication practices.

7. Employment and Volunteering

• We are an equal-opportunity employer and ensure our hiring practices are inclusive and accessible.
• Reasonable accommodations are provided for employees and volunteers with disabilities.
• We actively seek to engage diverse individuals, ensuring an inclusive work environment.

8. Feedback and Continuous Improvement

• We welcome feedback on accessibility concerns and suggestions for improvement.
• Accessibility reviews are conducted periodically to identify and address potential barriers.
• We are committed to adapting our practices to meet evolving accessibility needs.

9. Contact Information

For accessibility requests, feedback, or additional support, please contact:

Mercy Ayeni
Email Address: enquiry@weholdahand.com